Effective date: July 23, 2026
HULMAPOP 3D ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices available to you.
By using hulmapop3d.com, placing an order, or communicating with us through email, Messenger, or other official channels, you acknowledge this Privacy Policy.
Information We Collect
Information you provide directly
We may collect the following information when you inquire, place an order, or contact us:
- Full name
- Email address
- Contact number
- Billing and delivery address
- Order details and purchase history
- Payment confirmation or transaction reference
- Customization details, such as names, event information, design preferences, and reference images
- Messages submitted through email, Messenger, order forms, or customer-support channels
Please only submit photos or information that you own or have permission to use.
Information collected automatically
When you visit our website, we may automatically collect:
- Device and browser type
- IP address
- Pages viewed
- Date, time, and duration of visits
- General website activity and referral information
This information may be collected through cookies, analytics services, and advertising tools such as the Meta Pixel.
How We Use Your Information
We may use your information to:
- Process, customize, and fulfill orders
- Arrange delivery and provide shipping updates
- Communicate about order approvals, revisions, payments, and customer-support requests
- Process returns, exchanges, replacements, or refunds
- Create personalized HULMAPOP 3D products based on approved customer details
- Improve our website, products, services, and customer experience
- Measure advertising performance and show relevant advertisements
- Send promotional messages when you have provided consent
- Prevent fraud and keep transactions secure
- Comply with applicable legal and regulatory requirements
You may unsubscribe from marketing communications at any time.
How We Share Your Information
HULMAPOP 3D does not sell or rent your personal information. We only share information when reasonably necessary to operate our business, including with:
- Shipping and courier providers — to deliver your order
- Payment processors — to complete and verify transactions
- Website or e-commerce platforms — to process and securely store order information
- Meta and other advertising platforms — for analytics, advertising performance, and retargeting
- Service providers — when required for website hosting, customer communication, production, or order fulfillment
- Government or regulatory authorities — when disclosure is required by law
These providers only receive the information reasonably necessary to perform their services.
Reference Images and Customized Orders
Customers may submit photos or other reference materials for personalized products. These materials will be used to prepare, revise, produce, and fulfill the requested order.
We will not intentionally publish customer photos or customized products for advertising or social-media content without the customer's permission.
Cookies
Our website may use cookies to:
- Keep shopping-cart and checkout features working
- Remember user preferences
- Understand website activity
- Measure advertising performance
- Support tools such as analytics services and the Meta Pixel
You may disable cookies through your browser settings. However, some website features may not function properly.
Data Retention
We retain personal information only for as long as reasonably necessary to:
- Process and fulfill orders
- Provide customer support
- Handle returns, exchanges, and refunds
- Maintain transaction and accounting records
- Resolve disputes
- Comply with legal obligations
Marketing information may be retained until you unsubscribe, withdraw your consent, or request its deletion, subject to applicable legal requirements.
Your Privacy Rights
Under the Philippine Data Privacy Act of 2012, or Republic Act No. 10173, you may have the right to:
- Be informed about the collection and use of your personal data
- Request access to the personal data we hold about you
- Request the correction of inaccurate or incomplete information
- Object to certain types of data processing
- Withdraw previously provided consent
- Request deletion or blocking of your information, subject to legal and transaction-related retention requirements
- Request data portability when applicable
- File a complaint with the National Privacy Commission
- Seek compensation when permitted under applicable law
To exercise your rights, contact us via Messenger or email us at [EMAIL ADDRESS].
We may request reasonable information to verify your identity before processing a privacy-related request.
Data Security
We use reasonable administrative, organizational, and technical measures to protect personal information against unauthorized access, disclosure, alteration, loss, or misuse.
However, no website, storage system, or online transmission method can be guaranteed to be completely secure.
Children's Privacy
HULMAPOP 3D products may be enjoyed by children, but our website, ordering process, and payment services are intended for parents, guardians, and customers who are legally permitted to complete a purchase.
We do not knowingly collect personal information directly from children without appropriate parental or guardian consent. A parent or guardian who believes that a child has submitted personal information may contact us to request its removal.
Changes to This Policy
We may update this Privacy Policy when our services, business operations, or legal obligations change. Any revisions will be posted on this page together with the updated effective date.
Contact Us
For privacy questions or requests, contact:
- HULMAPOP 3D
- Messenger: m.me/HULMAPOP3D
- Email: [EMAIL ADDRESS]
- Contact number: [CONTACT NUMBER]
- Business address: [BUSINESS ADDRESS]
